|
Empereur / Impératrice
|
voila je viens de tomber sur un post sur l herald et j ai vu personne en parler ici donc je me permet de le partager au cas ou personne l'aurai vu.
ps: sa me laisse un espoir de clust  Parlez-Vous Français? Sprechen Sie deutsch? We're looking for some talented bi-lingual Customer Support Representatives to join the team here at Mythic. If you or someone you know have a passion for MMO's and are fluent in English and French or German then we look forward to hearing from you! Position Information: EA is dedicated in ensuring ultimate customer support & satisfaction. Customer Support representatives are the first point of contact for online players, with one common goal: To provide the best customer service possible, while still maintaining a fun, playable environment for everyone. We achieve our goals each month by dividing and prioritizing our workload, seeking feedback from our customers, and communicating with other departments within the company. Customer Support is made up of two main divisions, In-Game Support, which handles all appeals entered in game, and our Call Center, which handles technical and billing support via email and telephone. Role Overview ***CANDIDATE MUST SPEAK GERMAN and/or FRENCH*** ***LOCAL VA CANDIDATES ONLY*** Customer Service Representatives are responsible for front line contact of players in-game. They assist players with character, inventory and quest issues, as well as gathering information for the QA department. Teamwork, professional attitude and strong communication skills are key in this role. A flexible schedule (openness to night, weekend & holiday shift schedules) is a must. Key responsibilities include: contacting players in a friendly, professional manner; gathering in-game data for player, quest and monster issues; provide accurate information for both the CS Lead and the QA department What skills does EA look for? An EA Customer Service Representative normally can demonstrate: experience in the field of Customer Service; general knowledge of MMO Gameplay; excellent interpersonal and conflict resolution skills; good organizational skills, ability to remain focused. NB Customer Service is a 24/7 operation, so a flexible schedule with openness to night, weekend & holiday shift schedules is a must. Candidate must be able to read, write and speak fluent German and/or French. |
18/05/2010, 01h35
|
Parlez-Vous Français? Sprechen Sie deutsch?
| Suivre |
|
|
Partager | Rechercher |
|
[Newb]
Alpha & Oméga
|
Si ça a était dis mais le soucis est qu'il faut vivre la bas
|
|
18/05/2010, 01h53
|
|
[Hyste]
Alpha & Oméga
|
C'est con, j'aurais postulé sinon!
|
|
18/05/2010, 11h17
|
|
Roi / Reine
|
oue domage. Suis sur le bon continent mais pas le bon pays..crote!
|
|
18/05/2010, 13h51
|
|
Annonce le prix là Mythic, j'viens pas bosser chez toi gratos moi
 .
|
|
18/05/2010, 14h03
|
|
Empereur / Impératrice
|
vous etes vraiment sur qui fo vivre au usa pour postuler ?
|
|
18/05/2010, 14h22
|
|
[Newb]
Alpha & Oméga
|
Oui sur ^^
Citation :
|
|
18/05/2010, 14h27
|
|
[csy]
Alpha & Oméga
|
Citation :
|
|
18/05/2010, 14h32
|
|
Légende
|
Citation :
déjà si tu sais pas traduire .... ne demande pas alors !!!! |
|
18/05/2010, 14h55
|
|
Empereur / Impératrice
|
je ne crois pas avoir dis que je voulais postuler
|
|
18/05/2010, 14h59
|
|
Roi / Reine
|
-dring! dring!
-Hello, mythic customer suport, how can i help you? -heu...francais...french plize. -One moment please. -(musique de fond pour te faire patienter meme si ladite musique te tombe sur les nerfs) - Bonjours, femme de menage GoA a l'appareil, comment puis je vous aider? -NNNNNNNNNNNNOOOOOOOOONNNNNNNNNNNNNNNNNNNNNNN!!!!!!!!!!!!!!!!! |
|
18/05/2010, 15h06
|
|
[csy]
Alpha & Oméga
|
Citation :
|
|
18/05/2010, 15h13
|
|
|
Citation :
|
|
18/05/2010, 22h58
|
|
[-MK-]
Alpha & Oméga
|
Citation :
Sinon, Virginie, voilà quoi... |
|
19/05/2010, 16h04
|
|
[Défi]
Alpha & Oméga
|
On a fait le tour je crois.
|
|
19/05/2010, 16h30
|
| Suivre |
Connectés sur ce fil1 connecté (0 membre et 1 invité)
Afficher la liste détaillée des connectés
|