I took nearly all the questions from the other thread and have answered them here. Tomorrow, I'll organize a FAQ that will get its own page in the website.
Was Cryptic_Gozer well-informed when he said that the Amazon.com Borg chick can't wear a uniform?
I’m afraid the Borg Boff will NOT be customizable. They’ll have a look similar to Seven of Nine.
Special, silver, golden edition? The same? Whats that DLC stuff? The CE not available in europe?
The EU has a different plan for special editions. They have different terminology and, in some cases, items. We’ll post that ASAP. I’ve got a list right now, but I’m waiting until I can get links to the various retailers.
Are the pre-orders etc all decided/finalised or are you still needing to find partners and select items for each country/zone?
I think everything is finalized now.
Could we know when will Steam DDE be available?
This week!
Like specifically I'd like it confirmed finally: Does the Borg BOff get special nanotechnology Augmentations or not? Theres been alot of conflicting information about What this Liberated Borg is and isnt. Personally Im hoping its alittle more then just a unique skin
More than a skin. The Boff will also possess special innate traits. Heck, let me give you the names: Borg Nanites, Neural Blast and Efficiency.
Alot of us are concerned as to whether we will get a "proper" collectors edition, i.e. like the one Gamestop in the US offers that is a physical "box set" with the art book, communicator and TNG/DS9 uniforms. Can you confirm if retailers here will receive this?
We’ll be posting a description of what the EU is doing, but yes, there is something special for the EU.
will a retailer get the Constitution class bonus?
Yes, an EU retailer is getting the Constitution class ship.
I was wondering if the same pre-order bonuses that you have had in the US, are going to be available in the UK too? cus there's some pretty cool stuff, like the connie, that i would like to get my hands on =]
The US preorder bonuses are being distributed throughout retailers in the EU and the UK.
Is the Admiral's uniform that comes with TOS season 3 on blu ray the red uniform that the whole crew wears from Star Trek 2 through Star Trek 6?
Yes.
Also, clarification about Joined Trills has been a big topic here. Are trills only available from the DDE in general? Or there will be Standard Playable Trills in the game, just joined trills are unique to the DDE?
There will be playable trills in game, BUT the DDE Joined Trills possess special innate traits (see Borg above) that are exclusive to them.
I do have a question about whether the current retail page will be updated to detail the european pre-orders to the same extent of clarity that the US pre-orders are currently enjoying. The Play.com information is pretty vague and non-descript, and it would be extremely helpful to know exactly what we're paying for.
We’ll be putting up more info on our webpage ASAP.
Also, are we going to be getting the Collectors Edition at all? If not, is there any chance of putting the badge into the European equivilent (Play's Silver Box seems to be the closest...)? It's literally the only thing I'd be interested in the CE for, and such a cool bonus seems too good to hide away from most of the world. :/
Believe me, you’ll be happy when you see the EU offerings.
Could you explain if we'll be able to play a "Trill" in-game, as oppoed to a "Joined Trill" if we do not purchase the DDE? If so, what are the differences?
The only difference is that a “Joined Trill” will have special innate traits and probably costume piece(s).
Is it true that the Amazon Borg Bridge Officer is a Science Bridge Officer?
No, it’s probably Engineering (not quite 100% sure, but really close)
Does the Borg Bridge Officer have any unique skills or abilities?
Yes! See above.
Are we able to modify the Borg Bridge Officer's appearance?
No. Unfortunately not.
Will any of the things that come with either the pre-orders, the DDE or the CE ever be released on the cryptic store via mictransactions? For example, if we don't get the DDE in the limited time period will we never have a chance to get TOS uniforms?
Never is a long time, however, we are NOT planning on releasing those items as microtransactions in the immediate future.
Now I think the biggest question about the EU Pre-orders are: Where are they?
On the way. I’ve been corresponding today with Namco/Bandai.
Along with that are the rumors there are troubles with you guys and the EU distributor (namco\bandai?). If you can provide some input on this matter, I'll believe what you'll say. If you tell us untruth then I think that noone on this forum can ever believe a cryptic employee.
Just the normal confusion that comes from three entities (Atari, Cryptic and Namco/Bandai) and multiple languages.
I was just wondering about the Digital Deluxe Edition, and how we go about getting it. Do I just purchase it through Atari, and then I receive the special code(s) via e-mail?
You can purchase it through various online retailers (Steam, D2D, et. al.) and Atari.
Will we be able to obtain pre-order items ingame without buying them from other players? IE this specail borg BOff, can we obtaining other borg BOff's ingame with the same traits as the pre-order version? Will 2 or more pre-order bonuses and or subscription times combine with one account? What is the borg boff skill? Will pre-order bonuses work on more then one toon? (if we are able to have more then one toon pre account.
No, we won’t be selling these items as microtransactions (at least, right away). Yes, preorder bonuses DO stack…so you can buy multiple products and apply them to one account. Yes, bonuses do apply to more than one toon.
Also, if we purchase the DDE, will we be able to create a Joined Trill character during the headstart, or would we have to wait until Feb. 2nd?
Whenever you apply retail key. Most likely, you’ll be getting that Feb. 2nd.
Will EU get any headstart bonus by preordering or are we waiting for Feb 5 to get in?
I'll figure this out ASAP and get back to you.
My question got skipped. Just to verify, is there a way to CHANGE uniforms in game so that we can apply pre-order uniforms to headstart characters? Seems like this would be the case, but it wasn't so with City of Heroes at launch, so I wanted to verify.
Yes, there will be tailor.
Can you tell us if the pre-order codes are the same as the retail cd key codes, is it just the one code?
They’re different codes. The pre-order ones get you into open beta and the head start. The retail keys provide the extra stuff.
if, it's 2 codes can someone buy multiple copies of the game, stack the different pre-orders, on their account, then pass the other cd keys on to their friends/family to use without the pre-order items?
No, unfortunately the items are connected to the retail key. So you couldn’t pass it on to someone else.
Is there any ETA for PreOrder opportunities in the EU? Specifically Germany? Nothing so far on Amazon.de.
Very, very soon.
Can you confirm that CE items (ingame and inbox) are 100% exclusive? Or will they be obtainable via other sources after launch?
EU/UK and US are exclusive within their territories – meaning that some material (actually most) is shared between the two.
The NX prefix from the DDE: will that only get applied to one ship for one time or will we have the option for all of our ships as we go up in rank?
You’ll always have the ability.
And a silly question out of curiosity: How many skill points do we get from the Walmart Pre-order and if you were to pre-order, say two copies from Walmart, could you apply both pre-order codes to get double the points, if one were so inclined to do so?
500 Skill points. No, the points only apply at once (though I appreciate the thought…we had a debate internally, “you know, we could sell a lot of extra copies this way…”)
How about the Targ? Will that be a combat pet? or a fluff pet that doesn't do much but look cool.
Just cosmetic.
But now its my turn to salivate! Will Borg Bridge Officers be usable by the Klingons?
We hadn’t considered it until you asked…so we decided YES.
Is there going to be a way to pre-order a lifetime subscription?
Nothing has been decided.
Looking at the 'retail' page and the newly listed pre-order offers for the UK; no sign of the collectors edition available in the US. Any word on if that particular collectors edition is going to be available this side of the water? The items offered in that package are rather desirable and if possible, I'd rather avoid having to ship it internationally with customs fees and courier charges.
We’ll be posting details on ALL the EU stuff very, very soon.
I know some games have pre-order bonuses, Age of Conan with the special snow mammoth mount; but after launch they turn it into a if you buy you get this too! Free! What I mean is are these pre-order bonuses stickily for pre-orders, or will they be available either through microtransaction or just buying the game in general after launch?
For the forseeable future, these items are ONLY available from purchasing the game.
I was just wondering how soon we're able to use the Classic Connie pre-order bonus, specifically, are we able to sit in that ship as soon as we get our Mirandas, or is it a higher-tier ship that'll be waiting for us? I've read a lot of speculation, and while I agree with some, I'd much prefer to read it straight from the COO.
It is a ship you get very, very early on.
Can we please get a confirmed listing of the contients of the Collectors Edition from Best Buy and Game Stop. Can these be pre-orderd? Will they include the key codes for open Beta?
The collector’s edition is the same for each (see
http://www.gamestop.com/gs/landing/sto/default.aspx for example)). BUT the Gamestop edition will also come with the Gamestop bonus (Constitution class) and the Best Buy will come with its bonus (tribble and targ pets).
Yes Please more info on the Constitution class from the Game stop pre order bonus. We get to use it as our first ship? Will we quickly outgrow it?
Yes, you get it early, but you’ll be flying it for hours (20ish?)
If I preorder this game from walmart I won't be able to get the game on the day of release(maybe like day 4 or later Ill be able to get it). Will I still be able to play in the meantime using some sort of patched beta?
Typically, we have a grace period to allow for this.
I would like to know if I will need to overnight my retail box that I preordered so that I can get the code inside or will I be able to carryover from open beta with the bonus items? I heard Gozer say not going to have bonus items for early start without retail box, but there should really be a way to give access to these items during early release. I am curious if the digital deluxe edition will be made available through any other vendors in the US [specifically, say, Gamestop, with their pre-order bonus]?
Yes, different online retailers are offering the digital deluxe. No, the special items will NOT be available during the headstart (the items are attached to the retail key, NOT the preorder key).
Are the Joined Trill (from the Digitial Delux Addition) availiable as both Federation and Klingon faction characters?
Yep.
Are ship items, such as the Red Matter Capacitor and the Automated Defense Battery available for both Starfleet and Klingon ships?
Sure! Here’s the rule ONE item PER character.
I would simply like to know if there will be a physical collectors edition with the same physical and ingame bonuses the US gets available in the UK and EU. I'm not too bothered about pre-order bonuses just the actual box itself as I have not seen a confirmed advertisment for the CE anywhere in the EU yet (there are some with strange names like "special edition" or "enhanced silver edition")
I can tell you that things aren’t the same between the US and the EU/UK.
Will the headstart include a little 'extra' game time, for those of us who do not receive their copy on Feb 2nd? (For example, lets say I order from Amazon, and the box does not arrive until Feb 5th)
We give people a few days to get their retail key.
Are the classic uniforms that many of us want to use, really going to be exclusive to Pre-order offers(TOS uniform), and the Collectors Edition(DS9/TNG uniforms)? This hardly seems appropriate.
The TNG uniforms will be in the game at launch. The DS9 and TOS are exclusive offers.
Will I be able to buy a collectors edition in-store of collectors edition and buy a digital version from steam and be able to use all the exclusive items for my account?
Yes.
I thought of a question no one has asked. How does the Headstart and Bonus Items work? Will we be able to get our bonus items during the head start? Some doesnt matter so much but something like the Joined Trill would make the head start almost worthless if we had to wait till release for the joined trill to unlock.
No, they won’t be available at head start. The retailers want to make sure that you go out and purchase your game…so they like the items tied to the actual game, rather than the preorder. So you don’t get those items until you’ve picked up the game itself (Feb. 2nd).
Will this US/Canada get a shuttlecraft preorder offer?
Stay tuned on this. More to come!
Okay...you kept referencing US and EU/UK....but where does Canada fit in? As part of the US, or its own seperate thing?
Yeesh. I'm an idiot! Yes, when I say US, I mean Canada AND the US. I should really say NA. And Alpha Flight was one of my favorites! Please forgive me!
I'd like to know if the Best Buy Headstart is accurate and if we can still play that it without physically having our box shipped to us yet...Best Buy headstart apparently starts 27th of January...Can I get a confirmation on this Cryptic?
You should get a preorder code and that's what you'll use to get into Open Beta and Head start. Head Start is the 29th, however, not the 27th.
The pre-order Bonus items, i.e. shields, rifles, armor. Are those end game tiered or are they replaced before the commander rank.
Nearly all items are for early gameplay.