[de Gaschfacy]

Ce lundi 02 mai, les serveurs SWG sont down (les forums aussi d'ailleurs) pour une durée indéterminée.

En effet, des hackers ont tenté de pirater les bases de données et SOE a préféré tout fermer afin de résoudre le problème.

Affaire à suivre ....

[fillia]

Aucune heure de retablissement donnee pour le moment, le site SOE station avait deja ete hacker la semaine derniere. Il semblerait que certaines personne mal attentionnes en veuillent beaucoup a SOE ces derniers temps.

[Ozalee]

Ca coince déjà au niveau du mot de passe, je le tape et ça me mets : "The opération timed out";
Vous aussi? car j'ai eu peur sur le coup d'avoir été jetée...

[fillia]

'Operation time out', c'est pour la connexion de ton compte vers le serveur station et leur base de donnee. Comme tout est down, ca time out, parce que ca ne peut pas se logger tout simplement. Quand les serveurs seront a nouveau online et leur base de donnee avec, la tu testeras a nouveau et si t'as un message qui dit par contre : 'incorrect login/password', la oui faudra s'inquieter.

[Noireigia]

Petite nouvelle de sony

http://www.linformaticien.com/actual...te-pirate.aspx

https://www.jeuxonline.info/actualit...rme-stationcom

[Ozalee]

Merci Fillia - tu me rassure....

[fillia]

Citation :

As previously announced, we have been conducting an ongoing, thorough investigation stemming from the cyber attack in April and promised to notify you should there be any changes to the situation.

We issued a press release today outlining these details. We will promptly send a customer service notification via email to all of our impacted account holders whose customer data may have been stolen as a result of an illegal intrusion on our systems. This information was discovered less than 24 hours ago and in response, we took down our services until we could verify their security.

SOE is committed to delivering secure, stable and entertaining games for players of all ages and we're working around the clock to ensure this situation is resolved as te your continued patience and feedback.

Sincerely,
Sony Online Entertainment


--------------------------------------------------------------------------------
Customer Service Notification
May 2, 2011

Dear Valued Sony Online Entertainment Customer:
Our ongoing investigation of illegal intrusions into Sony Online Entertainment systems has discovered that hackers may have obtained personal customer information from SOE systems. We are today advising you that the personal information you provided us in connection with your SOE account may have been stolen in a cyber-attack. Stolen information includes, to the extent you provided it to us, the following: name, address (city, state, zip, country), email address, gender, birthdate, phone number, login name and hashed password.

Customers outside the United States should be advised that we further discovered evidence that information from an outdated database from 2007 containing approximately 12,700 non-US customer credit or debit card numbers and expiration dates (but not credit card security codes) and about 10,700 direct debit records listing bank account numbers of certain customers in Germany, Austria, Netherlands and Spain may have also been obtained - we will be notifying each of those customers promptly.

There is no evidence that our main credit card database was compromised. It is in a completely separate and secured environment.

We had previously believed that SOE customer data had not been obtained in the cyber-attacks on the company, but on May 1st we concluded that SOE account information may have been stolen and we are notifying you as soon as possible.

We apologize for the inconvenience caused by the attack and as a result, we have:

1) Temporarily turned off all SOE game services;

2) Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and

3) Quickly taken steps to enhance security and strengthen our network infrastructure to provide you with greater protection of your personal information.

We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.

For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When SOE's services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your Station or SOE game account name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.

To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it:

U.S. residents are entitled under U.S. law to one free credit report annually from each of the three major credit bureaus. To order your free credit report, visit http://www.annualcreditreport.com or call toll-free (877) 322-8228.

We have also provided names and contact information for the three major U.S. credit bureaus below. At no charge, U.S. residents can have these credit bureaus place a "fraud alert" on your file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This service can make it more difficult for someone to get credit in your name. Note, however, that because it tells creditors to follow certain procedures to protect you, it also may delay your ability to obtain credit while the agency verifies your identity. As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts on your file. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact any one of the agencies listed below.

Experian: 888-397-3742; http://www.experian.com; P.O. Box 9532, Allen, TX 75013
Equifax: 800-525-6285; http://www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241
TransUnion: 800-680-7289; http://www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790

You may wish to visit the web site of the U.S. Federal Trade Commission at http://www.consumer.gov/idtheft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania Avenue, NW, Washington, DC 20580 for further information about how to protect yourself from identity theft. Your state Attorney General may also have advice on preventing identity theft, and you should report instances of known or suspected identity theft to law enforcement, your State Attorney General, and the FTC. For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone (877) 566-7226; or http://www.ncdoj.gov. For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; telephone: (888) 743-0023; or http://www.oag.state.md.us.

We are committed to helping our customers protect their personal data and we will provide a complimentary offering to assist users in enrolling in identity theft protection services and/or similar programs. The implementation will be at a local level and further details will be made available shortly in regions in which such programs are commonly utilized.

We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1 (866) 436-6698 should you have any additional questions.

Sincerely,

Sony Online Entertainment LLC

Donc voila la sentence ........les hacker ont piqués les données de 12700 comptes station Hors USA (tout MMO SOE confondus), heureusement (ou pas) c'était des infos datant de 2007. Malgré tout changez immédiatement tout vos pass, checkez vos comptes bancaires surtout si votre carte était active a ce moment la et l'est encore ( ça serait étonnant mais bon), ne répondez pas a des mail éventuel venant de SOE vous demandant des coordonnées bancaires. Les services SOE seront restaurés "peut être un jour", pas de date annoncées pour le moment.

[Azae]

Citation :

Publié par fillia

Malgré tout changez immédiatement tout vos pass

Tant que les services soe ne seront pas rétablis, impossible malheureusement d'accéder à quoi que ce soit et a fortiori aux changements de mot de passe. En revanche, si y a un moyen de faire malgré tout, je suis preneuse.

Et pout info, et sans alimenter de psychose inutile, en plus des 4 pays européens cités, il y a aussi la suisse, donc peut-être encore d'autres pays européens (géographiquement) mais comme le dit si bien le message de soe qui dit avertir les clients concernés... comme dirait l'autre pas de nouvelle bonne nouvelle.

J'espère que ça ne va pas s'éterniser malgré tout.

[Ozalee]

Lesquels 4 pays?

Désolée je viens de les voir plus haut.

[walon]

Germany, Austria, Netherlands and Spain

[Jehts]

Je viens de voir sa sur JOL :


Nous l'abordions ce matin, les serveurs de Sony Online ont fait l'objet d'une « intrusion non autorisée » dans la foulée du piratage des serveurs du PlayStation Network de Sony. Les données personnelles des quelque 24,6 millions de clients de SOE ont ainsi « pu être volées » en plus des numéros de cartes de crédit et coordonnées bancaires (incluant des numéros de comptes bancaires, noms de clients, noms de comptes et adresses postales) de 12 700 joueurs européens, notamment ressortissants allemands, autrichiens, hollandais et espagnols.
Fort de cette faille et en plus d'appeler à la plus grande vigilance, dans un nouveau communiqué publié aujourd'hui, SOE annonce des compensations pour l'ensemble de ses joueurs : les abonnés recevront ainsi 30 jours d'abonnements additionnels en plus d'un jour d'abonnement supplémentaire par jour d'inaccessibilité de leur jeu. Par ailleurs, les joueurs de MMO sur PS3 (les joueurs de DC Universe Online et de Free Realms, donc) profiteront du plan « Make Good » de Sony dont les modalités précises seront communiquées plus tard dans la semaine. Et les anciens joueurs de SOE, dont les données sont également potentiellement compromises, en sont pour leurs frais.

A part sa , rien de neuf

[fillia]

Les dernieres news selon lesquelles la porte parole de SOE a declare que les services ne seraient pas up avant vendredi voir plus.....

Citation :

SOE's Taina Rodriguez told the San Diego Union-Tribune that the company's game services will remain offline through Friday and possibly longer.

Et les news du facebook swg officiel qui confirme : pas de up pour aujourd'hui.

Citation :

Hey folks, in response to many inquiries, we wanted to reassure you that all of your characters and items are safe and awaiting your return. We continue to work on the issues as fast as we can, but unfortunately the servers will not come up today. Thank you for your continued patience; we expect to be back up very soon

Voila ça avance pas beaucoup.

[Azae]

Je viens de trouver sur un site d'info un numéro où contacter SOE en France :

N’hésitez surtout pas à nous contacter au 0825-120549 (en France) ; +33 171 230 495 (depuis l’étranger) pour toute autre question.

Cordialement,

Sony Online Entertainment LLC

Alors j'ai appelé.... donc hormis le fait que ça coute 15 cts d'euro la minute depuis un fixe, ça indique que le service est ouvert du lundi au vendredi de 16h à minuit heure de Paris (on est contents) mais c'est un serveur vocal où on doit choisir le jeu pour lequel on appelle et SWG n'en fait pas partie .

Donc si vous vouliez appeler, c'est pas une bonne piste (et la voix est encore plus désagréable que celle de mon GPS )

[Ozalee]

Avant le message du Lauchpad était : "The opération timed out"....
Mais maintenant c'est "Network error. The server is not responding, please check your connections and try again"
C'est normal?

[NRJ]

J'ai la même chose et c'est une très bonne question.

[Jehts]

Moi j'ai toujours que sa : As previously announced, we have been conducting an ongoing, thorough investigation stemming from the cyber attack in April and promised to notify you should there be any changes to the situation.

We issued a press release today outlining these details. We will promptly send a customer service notification via email to all of our impacted account holders whose customer data may have been stolen as a result of an illegal intrusion on our systems. This information was discovered less than 24 hours ago and in response, we took down our services until we could verify their security.

SOE is committed to delivering secure, stable and entertaining games for players of all ages and we're working around the clock to ensure this situation is resolved as te your continued patience and feedback.

Sincerely,
Sony Online Entertainment

[close launchpad]

j'aimerais que sa évolue chez moi aussi

[Ozalee]

Oui bon je crois que faire opposition concernant ma CB est la meilleure solution, car je pense que c'est comme pour Tchernobyl.
Ca s'arrête à la frontière qu'ils disaient - pas de danger.......................

[Jehts]

tiens j'ai trouvé sa , et sa peut en intéressée plus d'un
"
As you may know, we’ve begun the process of restoring the service through internal testing of the new system. We’re still working to confirm the security of the network infrastructure, as well as working with a variety of outside entities to confirm with them of the security of the system. Verifying the system security is vital for the process of restoration. Additional comprehensive system checks and testing are still required, and we must complete that process before bringing the systems online.
As you’ve heard us say, our utmost priorities are the security of the network and ensuring your data is safe. We won’t restore the services until we can test the system’s strength in these respects.
When we held the press conference in Japan last week, based on what we knew, we expected to have the services online within a week. We were unaware of the extent of the attack on Sony Online Entertainment servers, and we are taking this opportunity to conduct further testing of the incredibly complex system. We know many of you are wanting to play games online, chat with your friends and enjoy all of the services PlayStation Network and Qriocity services have to offer, and trust me when I say we’re doing everything we can to make it happen. We will update you with more information as soon as we have it. We apologize for the delay and inconvenience of this network outage."


Ozalee : Oui bon je crois que faire opposition concernant ma CB est la meilleure solution, car je pense que c'est comme pour Tchernobyl.
Ca s'arrête à la frontière qu'ils disaient - pas de danger.......................

Rien n'ai jamais dangereux avec des gars comme sa de toute façon